Help!

The Greytower site has been designed with ease of use in mind. However, it would be impossible for us to ensure that we have met your needs and wishes without feedback. If there are any features of our site which you feel need be made more clear or easy to use, please do not hesitate to get in touch with us.

Readability

This site makes no attempt to control the font size of plain text, as we believe this will hamper readability more than anything. If you see the text as too small or too large, we recommend that you adjust your browser settings to a size which you find comfortable. This is easily done in most common browsers today.

For details on the exact procedure, please see your browser's documentation.

Navigation

We have included a navigational menu for your convenience. In a visual browser with support for Cascading Style Sheets it will be rendered on the top of the view-port. In other cases it will be shown, or read, before the main content.

Prior to the main menu there is a link which will allow you to bypass the menu and go directly to the content.

For access - or shortcut - keys, we have kept to the UK Government access key standard, resulting in a configuration that looks as follows:

United Kingdom Access Key Recommendations
Access key Functionality invoked
S Skip navigation
1 Home - or first - page
2 News
3 Sitemap
4 Search - unused by us at this time
5 Frequently asked questions - unused by us at this time
6 Help
7 Complaints procedure - unused by us at this time
8 Terms and conditions - unused by us at this time
9 Feedback form - unused by us at this time
0 Access key details - unused by us at this time

Please note that the method for invoking access keys will be different from platform to platform, and browser to browser.

Browser Compatibility

Although we use web standards - with a few, minor exceptions - we still perform extensive browser testing. An abbreviated form of our test protocol is included below.

Browser test results for current version of the corporate site
Browser Version Platform Notes
Chrome Unknown Android No known issues
Chrome 12.0 Windows Vista No known issues
Chrome 17.0 Windows Vista Some transitions does not work; minor rendering problem on first page
Firefox 3.6.16 Linux Some rendering problems vis-a-vis link underlines and text colour
Firefox 3.6.18 Windows Vista Some rendering problems vis-a-vis link underlines and text colour
Firefox 4.0 Android Some rendering problems vis-a-vis link underlines and text colour
Firefox 4.0 Windows XP Some rendering problems vis-a-vis link underlines and text colour
Firefox 5.0 Windows XP Some rendering problems vis-a-vis link underlines and text colour
Firefox 10.0 Windows Vista No known issues
IE 6 Windows XP Minor rendering problems on the blog
IE 7 Windows XP Minor rendering problems on the blog
IE 8 Windows Vista No known issues
IE 9 Windows 7 No known issues
Lynx 2.8.7pre6 Linux No known issues
Lynx 2.8.8dev2 Linux No known issues
Opera 9.64 Windows XP No known issues
Opera 10.0 Maemo No known issues
Opera 11.01 Windows Vista No known issues
Opera 11.11 Linux No known issues
Opera 11.1 Android No known issues
Opera 11.50 Linux No known issues
Safari 4.0.3 Windows Vista Some rendering problems vis-a-vis rounded borders and link underlines
Safari 5.0.2 iPhone 4 No known issues
Safari 5.0.2 iPad 2 Some rendering problems with link underlines

Copyright © 2002—2016 Greytower Technologies. All rights reserved.
Last update 8th of December 2016